We deliver Australia-wide from Brisbane, Queensland, using Australia Post.

Shipping Rates

If your order is UNDER $65 - REGULAR postage is a flat $6.95 fee.

If your order is BETWEEN $65 and $120 you get FREE REGULAR POSTAGE!

If your order is OVER $120 you get FREE EXPRESS SHIPPING!

To receive your free shipping, you do not have to do anything, the free postage choice will automatically be available to you when you checkout.

Express Shipping

If your order is UNDER $120 - you may choose EXPRESS shipping for a flat $9.00 fee.

If your order is OVER $120 you get FREE EXPRESS SHIPPING!

Signature on Delivery and Insurance

All our orders now come with Signature on Delivery by default!  If you do NOT want this feature, please leave a note stating that you would like your item left in a safe place.

You can also chooose in insure your order, so that if it is lost by Australia Post in transit, then we can either resend your order or refund your order.  If you do not purchase insurance, then we cannot refund or resend your order if it is lost unfortunately

You can add insurance to your order by adding the Insurance Postage Option to your order.

Our store policy is that if your parcel has been marked as Delivered by Australia Post on their tracking website, then we consider it to be delivered.  If, for some reason, your parcel has been marked as Delivered but you have NOT received your item, there is nothing we (as sellers) can do about it. Please see our FAQ for more information about this. There will be NO REFUNDS IN THIS SITUATION as we consider the order to be delivered.  

Shipping Times

Shipping times vary depending on where you are in Australia.  As a rough guide, shipping via Australia Post takes between 1-10 business days from our location to most locations in Australia (for regular post).  Some areas far from Brisbane (ie. Western Australia) can take even longer.   Of course, express post is usually a lot quicker.  We ship from postcode 4035 (Albany Creek, Brisbane), so you can use the Australia Post postage calculator to estimate how long your package will take to arrive.  If you need your item quickly please USE EXPRESS POST! See the Australia Post Express Post Delivery Areas page to see whether your postcode is in the Australia Post Express Network which usually means it will come the day after it is posted, although this is *NOT* guaranteed!  Sometimes it can take an extra day even if you are in the Express network.

If your package is trackable you will receive an email with a tracking number the day that your package is sent. You may like to use the Australia Post tracking page to track your parcel.

NOTE: if you make your order before 12PM (midday) (EST) on a business day (Mon-Fri) your order will usually ship the SAME DAY.  If you make your order after 12PM (midday) it will be sent the next business day.  Please also note that public holidays are not considered business days as Australia Post does not post on these days!  Note that during these Covid-19 times, your order may be shipped the next business day, even if you purchase before midday.